Cancellation & Refund Policy

ECQ Refund Policy
Please be informed that enrollees who cannot attend our seminars due to the Enhance Community Quarantine, may still do so within 1 year. We also have Live Webinars + Seminar Refresher sessions to help you learn remotely during this time with a chance to participate in a live class.

Due to the COVID-19 Pandemic situation, request for refunds for classes that were rescheduled due to the Enhanced Community Guidelines will be processed according to these SOP:

1. Client must send an official company request letter and fill up a refund request form with proof of payment for verification (bank deposit slip or official receipt).

2. Upon submission of complete documents, refunds will be processed within 30 days after the ECQ is lifted as our accountung personnel have restricted travel access to our office even after the lifting.

3. Refunds can only be collected by an official company representative at our office at suite 1503a west tower tektite building.


Enrollees who wish to cancel his registration due to valid reasons (i.e.  illness, travel or
reassignment issues) may request for a refund of the amount paid within 30 days from actual
class day, or opt to use the payment for a seminar of equal value within 60 days. Cancellation
must be done at least 2 days before the seminar.  

Non-appearance or failure to inform Business Maker Academy of the cancellation 2 days before
the class date will result to forfeiture of full amount paid, except in extreme cases beyond the
control of the participant.


In case the seminar is cancelled or rescheduled by Business Maker Academy, enrollees may
request for a refund of the amount paid within 30 days from actual class day, or may opt to use
the payment for the next schedule or a seminar of equal value within 60 days of cancellation.


Before requesting for a refund, please consider the option of attending other schedules or
seminars at Business Maker Academy.  Most of our seminars are scheduled regularly
throughout the year.

To request for a refund due to the reasons stated above, enrollee must fill in the Request for
Refund form, send a letter of request using company letterhead and provide the reason for the request.  The form must be accompanied by the original copy of bank deposit slip or official receipt and a valid ID.   

For company-paid seminars, the refund check will be issued to the Company.  For payments wherein an Official Receipt has already been given, the full amount less applicable taxes will be refunded.

Refunds will be processed within 30 calendar days after the request for refund form with complete
supporting documents has been submitted to our Accounting Department.  

Enrollee should collect the refund in person or through a messenger with an authorization letter
at Business Maker Academy office at suite 1503a West Tower Tektite, Pasig City.  Deposits of refunds to bank accounts will not be allowed.

Should you have questions or specific requests, please coordinate with an authorized BMA
representative or Accounting Officer.

Thank you very much,
BMA Management

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