Cancellation & Refund Policy
|ECQ Refund Policy
Please be informed that enrollees who cannot attend our seminars due to the Enhance Community Quarantine, may still do so within 1 year. We also have Live Webinars + Seminar Refresher sessions to help you learn remotely during this time with a chance to participate in a live class.
Due to the COVID-19 Pandemic situation, request for refunds for classes that were rescheduled due to the Enhanced Community Guidelines will be processed according to these SOP:
1. Client must send an official company request letter and fill up a refund request form with proof of payment for verification (bank deposit slip or official receipt).
2. Upon submission of complete documents, refunds will be processed within 30 days after the ECQ is lifted as our accountung personnel have restricted travel access to our office even after the lifting.
3. Refunds can only be collected by an official company representative at our office at suite 1503a west tower tektite building.