KRA & KPI Development and Implementation by Businessmaker Academy & HR Club Ph
Civil Service Commission Accredited Training Program Philippines

Development & Implementation

"How To Create and Implement Effective Key Result Areas And Relevant Key Performance Indicators for Your Organization"

Live Zoom Webinar: 
Duration: 2 sessions x 4 hrs
Time: AM Sched = 8:30am-12:30pm  |  PM Sched =1:30-5:30pm
Schedule 2024:  Feb 28-29 (AM) | Jul 18-19 (AM) | Nov 21-22 (AM)

Live Seminar: 
Duration: 2 days x 8 hrs
Time: 9am to 5pm
Schedule 2024:  May 2-3 | Sep 26-27

Course Description

Leaders and Managers need to clearly define goals, objectives and performance indicators that they will use to assess and improve the performance of their team, department or the whole organization.  This program will guide participants in using the KRA and KPI frameworks, as well as in implementing and monitoring these performance elements more effectively.

What you'll learn
At the end of the course, participants should be able to:
  • Define and differentiate goals, objectives, KRAs and KPIs
  • Identify and design effective KRAs and KPIs that are aligned with the company’s goals and objectives.
  • Plan how to implement and monitor KRA and KPI frameworks
  • Schedule and Conduct KRA and KPI review and assessment sessions
Course Highlights
  1. Difference among Goals, Objectives, KRAs and KPIs
  2. Performance Management and Accountability
  3. KRA and KPI Frameworks
  4. Benefits and Challenges of Using KRAs and KPIs
  5. How to Design Effective KRAs and KPIs
  6. Key Components of Effective KRAs
  7. Key Components of Effective KPIs
  8. Sample KRAs & KPIs for Different Positions
  9. Putting It All Together: Sample Template
  10. Department and Individual KRAs and KPIs
  11. Creating Your Own KRAs and KPIs (assignment for day 1)
  12. Establishing KRAs and KPIs for People Reporting to You
  13. Review and Assessment of KRAs and KPIs
  14. Implementing, Monitoring KRAs & KPIs
  15. Scheduling and Conducting Performance Improvement Sessions
  16. Improving the KRA and KPI Management Cycle
Who Should Attend?

HR Managers, Generalists & Specialists; Administrative Managers & Officers; Department Heads; General Managers & Business Owners

Php4,500 + VAT
Php8,500 + VAT
  • Live Webinars are conducted via Zoom and includes eCertificate of Completion. Printed Certificates may be requested with minimal processing fee of Php100 plus shipping fee.
  • Live Seminars will be held at Businessmaker Training Center in PSEC-Tektite, Ortigas Center, Pasig City. Regular Seminars include: Certificate of Completion, Seminar Kit, Meals and Drinks.
  • Live Seminars include non-transferable one-time refresher seminar session within one year.

You may pay via check at our office or you may use any of these payment facilities:  

Bank Deposit
We accept bank deposits:

Bank Account Name: Business Maker Academy, Inc.

Bank Account Numbers:
BPI SA# 4013-0306-64
BDO SA# 000-280-622-422
Landbank CA# 3732114830
Paypal/Credit Card

We accept paypal or credit card payments.  If you wish to use this payment method, pls register and click on paypal as your mode of payment.  Our representatives will contact you to provide our official paypal link and assist you in processing payment.


We accept payments via e-wallets, credit card, online banking or over-the-counter payment centers via Dragonpay. Pls register and choose Dragonpay payment method. Our representative will contact and provide you with our Dragonpay link and assist in processing. 


We accept Gcash payments. Pls register and pay using this QR code. 


Please send your proof of payment and include your name, course & class date to:
Viber#: (0912) 2231826 or


Important Note: Business Maker Academy Inc. is a VAT-registered company. TIN# 223-672-691-000 VAT. For zero rated or VAT exempt companies, please include your Certificate of Exemption. Provide Form 2307 or Certificate of Tax Withheld if payment done with tax withheld. Please withhold only 2% as we are classified as suppliers or contractors of service.All bank payments should be directly deposited to our official company bank accounts only under account name:

Business Maker Academy, Inc. Please be advised that no other individual/personal bank account is authorized to collect payment on behalf of the company..

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