Most office conflicts arise from miscommunication, especially when managing a Filipino workforce, where emotions often play a significant role. Unaddressed, this can lead to low productivity & morale, and an unhealthy work environment. Leaders must give clear instructions and motivate wisely through communication channels. This session helps participants develop their Leadership Communication skills, balancing “empathy”, “sympathy”, and “productivity”. It equips executives, managers, and team leaders with techniques to build positive, growth-oriented relationships, which in turn makes for better leaders and communicators in the Philippine setting.