Completed Staff Work Training by Business Maker Academy & HR Club Philippines
Course Program

Completed Staff Work Training

"Empower Yourself to Identify, Analyze and Recommend Solutions to Your Superior Effectively and Confidently"

Live Zoom Webinar: 
Duration: 2 sessions x 4 hrs
Time: AM Sched = 8:30am-12:30pm  |  PM Sched =1:30-5:30pm
Schedule 2023:  Oct 19-20 (AM)
Schedule 2024:  Mar 4-5 (AM) | Aug 8-9 (AM) | Nov 14-15 (AM)

Live Seminar: 
Duration: 2 days x 8 hrs
Time: 9am to 5pm
Schedule 2024:  May 27-28 | Sep 19-20

Course Description

When work reports and recommendations are not complete, it leads to a lot of back-and-forth communication between managers and subordinates which could be tiresome and cause unwanted delays.  Instead of relying on your boss to decide on the best course of action, Completed Staff Work will empower you to bring your best solutions to your superior. This training program shows you an effective method for thinking and communicating using the Completed Staff Work principle which will help you and your team save time, effort and energy in problem-solving and getting approvals from your manager.

What you'll learn
At the end of the course, participants should be able to:
  • Identify Completed Staff Work vs. Incomplete Staff Work
  • Identify & analyze problems, gaps and questions that need to be answered.
  • Write the problem statements, provide sufficient information & recommend courses of action
  • Communicate with your superior or team using Complete Staff Work framework
Course Highlights
  1. The CSW Mind-set
  2. Anatomy of a Completed Staff Work
  3. Identifying Completed Staff Work vs. Incomplete Staff Work
  4. Benefits of Completed Staff Work
  5. The CSW Process & Thinking Methods
  6. CSW Process: Step by Step Guide
  7. Problem-Identification & Analysis: Gap Analysis, SWOT Analysis, Root Cause Analysis
  8. Deep Thinking: Anticipating Your Superior’s Questions & Clarifications
  9. The CSW Writing Method & Format
  10. Formulating the Statement of the Problem/Issue
  11. Research & Solution Alternatives Finding
  12. Analysis of Alternatives
  13. Recommendations & Course of Action
  14. CSW Testing & Presentation, Feedback & Evaluation
  15. Demonstrating CSW in various Communication Channels
  16. Turning Incomplete Staff Work into Completed Staff Work
Who Should Attend?

Managers, Supervisors, Team Leaders, Team Members and Staff, Executive Assistants, Administrative Staff, Employees from Government, NGO and Private Companies who need to report and recommend problems, solutions and best courses of action to their superiors or top management.

live webinar only:
Php3,950 + VAT
webinar + seminar:
Php8,500 + VAT
  • Live Webinars are conducted via Zoom and includes eCertificate of Completion. Printed Certificates may be requested with minimal processing fee of Php100 plus shipping fee.
  • Live Seminars will be held at Businessmaker Training Center in PSEC-Tektite, Ortigas Center, Pasig City. Regular Seminars include: Certificate of Completion, Seminar Kit, Meals and Drinks.
  • Live Seminars include non-transferable one-time refresher seminar session within one year.
  • Live Seminar Enrollees who have not yet attended their live seminars due to pandemic limitations are automatically enrolled in Live Webinar + Seminar program. Please contact us to book your slot.

You may pay via check at our office or you may use any of these payment facilities:  

Bank Deposit

We accept bank deposits:
Account Name:
Business Maker Academy, Inc.

BPI SA Acct#: 4013-0306-64

BDO SA Acct#: 000-280-622-422

Paypal/Credit Card

We accept paypal or credit card payments.  If you wish to use this payment method, pls register and click on paypal as your mode of payment.  Our representatives will contact you to provide our official paypal link and assist you in processing payment.


We accept payments via e-wallets, credit card, online banking or over-the-counter payment centers via Dragonpay. Pls register and choose Dragonpay payment method. Our representative will contact and provide you with our Dragonpay link and assist in processing. 


We accept Gcash payments. Pls register and pay using this QR code. 


Please send your proof of payment and include your name, course & class date to:
Viber#: (0912) 2231826 or



Important Note: Business Maker Academy Inc. is a VAT-registered company. TIN# 223-672-691-000 VAT. For zero rated or VAT exempt companies, please include your Certificate of Exemption. Provide Form 2307 or Certificate of Tax Withheld if payment done with tax withheld. Please withhold only 2% as we are classified as suppliers or contractors of service.All bank payments should be directly deposited to our official company bank accounts only under account name:

Business Maker Academy, Inc. Please be advised that no other individual/personal bank account is authorized to collect payment on behalf of the company..

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