Course Program

Problem Solving & Decision Making

"How to Make Informed Decisions, Solve Problems & Manage Risks Confidently"

Live Zoom Webinar: Available 
Duration: 2 sessions x 4 hrs (AM =8:30am-12:30pm | PM =1:30-5:30pm)
Schedule 2021:
Mar 9-10 (AM) | Jun 22-23 (PM) | Sep 29-30 (PM) | Nov 23-24 (PM)

Live Seminar: Available
Duration: 2 days x 8 hrs (9am to 5pm)
Schedule 2021: Jan 28-29

Course Description

If there is one more thing that is constant other than change, it is the existence of problems in the corporate world. That also means solutions to these problems are endless, but identifying and seeing them is the challenge. This Problem Solving and Decision Making Training Course is designed to help corporate professionals and business leaders to see problems in a deeper perspective and identify the root cause/s, and create action plans that can effectively solve the effects of the problems. With solutions come higher risk, this course will also manage the possible consequences and mitigate risks that can prevent the solutions to succeed.

What you'll learn
  • Distinguish the actual problem from worry areas
  • Problem Solving techniques and frameworks
  • Apply the different identifying root cause tools and enumerate appropriate solutions
  • Use the criteria method to validate the effectivity of solutions
  • Mitigate risks by classifying potential problems that may arise from the solution
Course Outline
  1. Analyzing the Situation
  2. Identifying the issues
  3. Clarifying the issue
  4. Assessing priorities
  5. Naming the next steps
  6. Analyzing the Problems
  7. Focusing on the problem
  8. Identifying the details
  9. Narrowing possible causes
  10. Determining the root cause and enumerating the solutions
  11. Analyzing The Decision
  12. Outlining the criteria
  13. Plotting your score
  14. Trusting your choice
  15. Analyzing the Risks
  16. Single out potential threats
  17. Outlining likely causes of future problems
  18. Outlining preventive actions
  19. Naming contingencies
Who Should Attend?

This course is for Corporate Professionals, Department Managers and Supervisors, Business Leaders who are decision makers or in charge of solving problems in their respective units and organizations.

live webinar only:
Php3,800 + VAT
webinar + seminar:
Php8,500 + VAT
  • Live Webinars are conducted via Zoom and includes: eCertificate of Completion, Access for Recorded Webinar, Supplementary materials.
  • Live Seminars will be held at Businessmaker Training Center in PSEC-Tektite, Ortigas Center, Pasig City. Regular Seminars include: Certificate of Completion, Seminar Kit, Meals and Drinks.
  • Live Seminars include non-transferable one-time refresher seminar session within one year.
  • Live Seminar Enrollees who have not yet attended their live seminars due to ECQ are automatically enrolled in Live Webinar + Seminar program. Please contact us to book your slot.
Choose your registration & payment method below
Online Enrollment & Payment Process:
Bank Deposit
  1. Choose Your Online Course(s)
    >Register Online or
    >Book via our ECQ Hotline:
    Landline: (632) 7957-7937, | 7219-1039
    Cel / Viber: (0912) 2231826, (0917) 6372471
  2. Remit Payment via Bank Deposit:
    Account Name: Business Maker Academy, Inc.
    BPI SA Acct#: 4013-0306-64
    BDO SA Acct#: 000-280-622-422
  3. Confirm & Attend:
    Please send deposit slip/bank transaction confirmation with your name and course to:
    Viber#: (0912) 2231826 or
    We will send you the Online Learning link wthin 24 hrs.
Paypal/Credit Card
    1. Choose Your Online Course
      Click & pay via Paypal/Credit Card Button.  Upon successful payment, you will be directed to our Online Registration Page.
    2.  Fill in and submit the Online Registration Form
      This will be the basis for your eCertificate.
    3. Confirm & Attend
      A BMA Representative will contact you and we will send you the Online Learning link within 24 hrs.  You may also contact us at:
      ECQ Hotline:
      Landline: (632) 7957-7937, | 7219-1039
      Cel / Viber: (0912) 2231826, (0917) 6372471
Important Note: Business Maker Academy Inc. is a VAT-registered company. TIN# 223-672-691-000 VAT. For zero rated or VAT exempt companies, please include your Certificate of Exemption. Provide Form 2307 or Certificate of Tax Withheld if payment done with tax withheld. Please withhold only 2% as we are classified as suppliers or contractors of service.All bank payments should be directly deposited to our official company bank accounts only under account name: Business Maker Academy, Inc. Please be advised that no other individual/personal bank account is authorized to collect payment on behalf of the company..
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