Course Program

Problem Solving & Decision Making

"How to Make Informed Decisions, Solve Problems & Manage Risks Confidently"

Live Zoom Webinar: 
Duration: 2 sessions x 4 hrs
Time:  AM Sched = 8:30am-12:30pm  |  PM Sched = 1:30-5:30pm
Schedule 2023: Feb 23-24 (PM) | May 18-19 (PM) | Jul 13-14 (PM) | Oct 16-17 (AM)

Live Seminar: 
Duration: 2 days x 8 hrs
Time: 9am to 5pm
Schedule 2023: Apr 24-25 | Aug 31 to Sep 1 | Nov 9-10

Course Description

If there is one more thing that is constant other than change, it is the existence of problems in the corporate world. That also means solutions to these problems are endless, but identifying and seeing them is the challenge. This course is designed to help corporate professionals and business leaders to see problems in a deeper perspective and identify the root causes, in order to create action plans that can effectively solve issues. With solutions come higher risk, this course will also help you manage the possible consequences and mitigate risks.

What you'll learn
  • Distinguish the actual problem from worry areas
  • Apply the different identifying root cause tools and enumerate appropriate solutions
  • Use the criteria method to validate the effectivity of solutions
  • Mitigate risks by classifying potential problems that may arise from the solution
Course Outline
  1. Characteristics of a Good Problem Solver
  2. Analyzing the Situation
  3. Identifying the issues
  4. Clarifying the issue
  5. Assessing priorities
  6. Naming the next steps
  7. Analyzing the Problems
  8. Focusing on the problem
  9. Identifying the details
  10. Narrowing possible causes
  11. Determining the root cause and enumerating the solutions
  12. Analyzing The Decision
  13. Outlining the criteria
  14. Plotting your score
  15. Trusting your choice
  16. Analyzing the Risks
  17. Single out potential threats
  18. Outlining likely causes of future problems
  19. Outlining preventive actions
  20. Naming contingencies
Who Should Attend?

This course is for Corporate Professionals, Department Managers and Supervisors, Business Leaders who are decision makers or in charge of solving problems in their respective units and organizations.

live webinar only:
Php3,950 + VAT
webinar + seminar:
Php8,500 + VAT
  • Live Webinars are conducted via Zoom and includes eCertificate of Completion. Printed Certificates may be requested with minimal processing fee of Php100 plus shipping fee.
  • Live Seminars will be held at Businessmaker Training Center in PSEC-Tektite, Ortigas Center, Pasig City. Regular Seminars include: Certificate of Completion, Seminar Kit, Meals and Drinks.
  • Live Seminars include non-transferable one-time refresher seminar session within one year.
  • Live Seminar Enrollees who have not yet attended their live seminars due to pandemic limitations are automatically enrolled in Live Webinar + Seminar program. Please contact us to book your slot.

For your convenience, you may register for this course using your preferred payment method below.  If you wish to enroll in multiple classes, please click here.

Bank Deposit
Please register by clicking on the button below or contacting our hotlines. We accept bank deposits for:
Account Name:
Business Maker Academy, Inc.
BPI SA Acct#: 4013-0306-64
BDO SA Acct#: 000-280-622-422
Paypal/Credit Card
We accept paypal or credit card payments. Choose which format you want to register for. You will be directed to Paypal for payment processing.

We accept Gcash payments. Pls register by clicking on button below. Then scan Gcash QR code to pay for the training:

Please send a snapshot of your payment transaction confirmation with your name, course & class date to:
Viber#: (0912) 2231826 or


We will send you the Online Learning Zoom link within 24 hrs. after we receive your proof of payment.

Important Note: Business Maker Academy Inc. is a VAT-registered company. TIN# 223-672-691-000 VAT. For zero rated or VAT exempt companies, please include your Certificate of Exemption. Provide Form 2307 or Certificate of Tax Withheld if payment done with tax withheld. Please withhold only 2% as we are classified as suppliers or contractors of service.All bank payments should be directly deposited to our official company bank accounts only under account name:

Business Maker Academy, Inc. Please be advised that no other individual/personal bank account is authorized to collect payment on behalf of the company..

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