Course Program

Problem Solving & Decision Making

"How to Make Informed Decisions, Solve Problems & Manage Risks Confidently"

Live Zoom Webinar: 
Duration: 2 sessions x 4 hrs
Time:  AM Sched = 8:30am-12:30pm  |  PM Sched = 1:30-5:30pm
Schedule 2024:  Feb 1-2 (PM) | Apr 16-17 (PM) | Jul 25-26 (PM) | Oct 8-9 (PM)

Live Seminar: 
Duration: 2 days x 8 hrs
Time: 9am to 5pm
Schedule 2024:  Mar 21-22 | Aug 22-23 | Dec 18-19

Course Description

If there is one more thing that is constant other than change, it is the existence of problems in the corporate world. That also means solutions to these problems are endless, but identifying and seeing them is the challenge. This course is designed to help corporate professionals and business leaders to see problems in a deeper perspective and identify the root causes, in order to create action plans that can effectively solve issues. With solutions come higher risk, this course will also help you manage the possible consequences and mitigate risks.

What you'll learn
  • Distinguish the actual problem from worry areas
  • Apply the different identifying root cause tools and enumerate appropriate solutions
  • Use the criteria method to validate the effectivity of solutions
  • Mitigate risks by classifying potential problems that may arise from the solution
Course Outline
  1. Characteristics of a Good Problem Solver
  2. Analyzing the Situation
  3. Identifying the issues
  4. Clarifying the issue
  5. Assessing priorities
  6. Naming the next steps
  7. Analyzing the Problems
  8. Focusing on the problem
  9. Identifying the details
  10. Narrowing possible causes
  11. Determining the root cause and enumerating the solutions
  12. Analyzing The Decision
  13. Outlining the criteria
  14. Plotting your score
  15. Trusting your choice
  16. Analyzing the Risks
  17. Single out potential threats
  18. Outlining likely causes of future problems
  19. Outlining preventive actions
  20. Naming contingencies
Who Should Attend?

This course is for Corporate Professionals, Department Managers and Supervisors, Business Leaders who are decision makers or in charge of solving problems in their respective units and organizations.

Php4,500 + VAT
Php8,500 + VAT
  • Live Webinars are conducted via Zoom and includes eCertificate of Completion. Printed Certificates may be requested with minimal processing fee of Php100 plus shipping fee.
  • Live Seminars will be held at Businessmaker Training Center in PSEC-Tektite, Ortigas Center, Pasig City. Regular Seminars include: Certificate of Completion, Seminar Kit, Meals and Drinks.
  • Live Seminars include non-transferable one-time refresher seminar session within one year.

You may pay via check at our office or you may use any of these payment facilities:  

Bank Deposit
We accept bank deposits:

Bank Account Name: Business Maker Academy, Inc.

Bank Account Numbers:
BPI SA# 4013-0306-64
BDO SA# 000-280-622-422
Landbank CA# 3732114830
Paypal/Credit Card

We accept paypal or credit card payments.  If you wish to use this payment method, pls register and click on paypal as your mode of payment.  Our representatives will contact you to provide our official paypal link and assist you in processing payment.


We accept payments via e-wallets, credit card, online banking or over-the-counter payment centers via Dragonpay. Pls register and choose Dragonpay payment method. Our representative will contact and provide you with our Dragonpay link and assist in processing. 


We accept Gcash payments. Pls register and pay using this QR code. 


Please send your proof of payment and include your name, course & class date to:
Viber#: (0912) 2231826 or


Important Note: Business Maker Academy Inc. is a VAT-registered company. TIN# 223-672-691-000 VAT. For zero rated or VAT exempt companies, please include your Certificate of Exemption. Provide Form 2307 or Certificate of Tax Withheld if payment done with tax withheld. Please withhold only 2% as we are classified as suppliers or contractors of service.All bank payments should be directly deposited to our official company bank accounts only under account name:

Business Maker Academy, Inc. Please be advised that no other individual/personal bank account is authorized to collect payment on behalf of the company..

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