Course Program
Telemarketing & Outbound Sales
“How to Do Sales Calls with Confidence"
Live Zoom Webinar:
Duration: 2 sessions x 4 hrs
Time: AM Sched = 8:30am-12:30pm | PM Sched =1:30-5:30pm
Schedule 2024: Apr 25-26 (PM) | Oct 30-31 (PM)
Live Seminar:
Duration: 2 days x 8 hrs
Time: 9am to 5pm
Schedule 2024: By special arrangement
Course Description
Telemarketing is not for the faint of heart. This 2-day seminar prepares participants to get the right motivation and mind-set for cold-calling. It arms you with effective techniques in customer call handling and provides effective time and stress management to help you handle the challenges of the job. More importantly, it shows you proven techniques to help you market and sell your products without irritating your customers.
What You Will Learn
- Learn effective openers & build rapport for out-bound calls
- Fine-tune your call handling & speaking skills
- Get customers to do call to actions
- Imbibe a positive mind-set and motivation for telemarketing
Course Outline
- The Telemarketing Mindset
- Roles & Functions of the Telemarketing Team
- Call Planning & Preparation
- Knowing Your Target Customer
- Your Telemarketing Persona
- Voice clarity, tone and control
- Call Objectives & Call to Actions
- Getting Your Message Across within Limited Time
- Spiels & Scripts
- Anatomy of a Telemarketing Script
- Effective Openers for Outbound Calls
- Your Sales Pitch & Offer
- Handling Objections & Closing
- Achieving Telemarketing Goals & Call to Action
- Sales Conversion
Motivation, Stress & Time Management
Who Should Attend?
Sales Officers, Team leaders, Telemarketing Officers, Marketing Officers, Business Owners or any person engaged in selling via calls.
Rate:
| Webinar: |
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Php4,500 + VAT |
| Seminar: |
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Php8,500 + VAT |
Notes:
- Live Webinars are conducted via Zoom and includes: eCertificate of Completion. Printed Certificates may be requested with minimal processing fee of Php100 plus shipping fee.
- Live Seminars will be held at Businessmaker Training Center in PSEC-Tektite, Ortigas Center, Pasig City. Regular Seminars include: Certificate of Completion, Seminar Kit, Meals and Drinks.
- Live Seminars include non-transferable one-time refresher seminar session within one year.
PAYMENT METHODS:
You may pay via check at our office or you may use any of these payment facilities:
Bank Deposit
Bank Account Name: Business Maker Academy, Inc.
Bank Account Numbers:
BPI SA# 4013-0306-64
BDO SA# 000-280-622-422
Landbank CA# 3732114830
Paypal/Credit Card
We accept paypal or credit card payments. If you wish to use this payment method, pls register and click on paypal as your mode of payment. Our representatives will contact you to provide our official paypal link and assist you in processing payment.
Dragonpay
We accept payments via e-wallets, credit card, online banking or over-the-counter payment centers via Dragonpay. Pls register and choose Dragonpay payment method. Our representative will contact and provide you with our Dragonpay link and assist in processing.
Gcash
We accept Gcash payments. Pls register and pay using this QR code.
DON'T FORGET TO CONFIRM YOUR BOOKING
CONFIRM TO ATTEND THE CLASS:
Please send your proof of payment and include your name, course & class date to:
Viber#: (0912) 2231826 or
Email: info@businessmaker-academy.com
Important Note: Business Maker Academy Inc. is a VAT-registered company. TIN# 223-672-691-000 VAT. For zero rated or VAT exempt companies, please include your Certificate of Exemption. Provide Form 2307 or Certificate of Tax Withheld if payment done with tax withheld. Please withhold only 2% as we are classified as suppliers or contractors of service.All bank payments should be directly deposited to our official company bank accounts only under account name:
Business Maker Academy, Inc. Please be advised that no other individual/personal bank account is authorized to collect payment on behalf of the company..