Telemarketing & Outbound Sales Training by Business Maker Academy
Course Program

Telemarketing & Outbound Sales

“How to Do Sales Calls with Confidence"

Live Zoom Webinar: Coming Soon 
Duration: 2 sessions x 4 hrs (AM =8:30am-12:30pm | PM =1:30-5:30pm)
Schedule 2021:
Aug 5-6 (AM)

Live Seminar: Available
Duration: 2 days x 8 hrs (9am to 5pm)
Schedule 2021: By Special Arrangement

Course Description

Telemarketing is not for the faint of heart. This 2-day seminar prepares participants to get the right motivation and mind-set for cold-calling. It arms you with effective techniques in customer call handling and provides effective time and stress management to help you handle the challenges of the job. More importantly, it shows you proven techniques to help you market and sell your products without irritating your customers.

What You Will Learn
  • Learn effective openers & build rapport for out-bound calls
  • Fine-tune your call handling & speaking skills
  • Get customers to do call to actions
  • Imbibe a positive mind-set and motivation for telemarketing
Course Outline
  1. The Telemarketing Mindset
  2. Roles & Functions of the Telemarketing Team
  3. Call Planning & Preparation
  4. Knowing Your Target Customer
  5. Your Telemarketing Persona
  6. Voice clarity, tone and control
  7. Call Objectives & Call to Actions
  8. Getting Your Message Across within Limited Time
  9. Spiels & Scripts
  10. Anatomy of a Telemarketing Script
  11. Effective Openers for Outbound Calls
  12. Your Sales Pitch & Offer
  13. Handling Objections & Closing
  14. Achieving Telemarketing Goals & Call to Action
  15. Sales Conversion
    Motivation, Stress & Time Management
Who Should Attend?

Sales Officers, Team leaders, Telemarketing Officers, Marketing Officers, Business Owners or any person engaged in selling via calls.

Rate:
live webinar only:
Php3,800 + VAT
webinar + seminar:
Php8,500 + VAT
Notes:
  • Live Webinars are conducted via Zoom and includes: eCertificate of Completion, Access for Recorded Webinar, Supplementary materials.
  • Live Seminars will be held at Businessmaker Training Center in PSEC-Tektite, Ortigas Center, Pasig City. Regular Seminars include: Certificate of Completion, Seminar Kit, Meals and Drinks.
  • Live Seminars include non-transferable one-time refresher seminar session within one year.
  • Live Seminar Enrollees who have not yet attended their live seminars due to ECQ are automatically enrolled in Live Webinar + Seminar program. Please contact us to book your slot.
REGISTER NOW!
Choose your registration & payment method below
Online Enrollment & Payment Process:
Bank Deposit
  1. Choose Your Online Course(s)
    >Register Online or
    >Book via our ECQ Hotline:
    Landline: (632) 7957-7937, | 7219-1039
    Cel / Viber: (0912) 2231826, (0917) 6372471
  2. Remit Payment via Bank Deposit:
    Account Name: Business Maker Academy, Inc.
    BPI SA Acct#: 4013-0306-64
    BDO SA Acct#: 000-280-622-422
  3. Confirm & Attend:
    Please send deposit slip/bank transaction confirmation with your name and course to:
    Viber#: (0912) 2231826 or
    Email: info@businessmaker-academy.com
    We will send you the Online Learning link wthin 24 hrs.
Paypal/Credit Card
    1. Choose Your Online Course
      Click & pay via Paypal/Credit Card Button.  Upon successful payment, you will be directed to our Online Registration Page.
    2.  Fill in and submit the Online Registration Form
      This will be the basis for your eCertificate.
    3. Confirm & Attend
      A BMA Representative will contact you and we will send you the Online Learning link within 24 hrs.  You may also contact us at:
      ECQ Hotline:
      Landline: (632) 7957-7937, | 7219-1039
      Cel / Viber: (0912) 2231826, (0917) 6372471
Important Note: Business Maker Academy Inc. is a VAT-registered company. TIN# 223-672-691-000 VAT. For zero rated or VAT exempt companies, please include your Certificate of Exemption. Provide Form 2307 or Certificate of Tax Withheld if payment done with tax withheld. Please withhold only 2% as we are classified as suppliers or contractors of service.All bank payments should be directly deposited to our official company bank accounts only under account name: Business Maker Academy, Inc. Please be advised that no other individual/personal bank account is authorized to collect payment on behalf of the company..
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