Telemarketing & Outbound Sales Training by Business Maker Academy
Course Program

Telemarketing & Outbound Sales

“How to Do Sales Calls with Confidence"

Live Zoom Webinar:  
Duration: 2 sessions x 4 hrs
Time: AM Sched  = 8:30am-12:30pm |  PM  Sched =1:30-5:30pm
Schedule 2023: Mar 16-17 (PM) | Aug 22-23 (PM)

Live Seminar: 

Duration: 2 days x 8 hrs
Time: 9am to 5pm

Schedule 2023: Oct 10-11

Course Description

Telemarketing is not for the faint of heart. This 2-day seminar prepares participants to get the right motivation and mind-set for cold-calling. It arms you with effective techniques in customer call handling and provides effective time and stress management to help you handle the challenges of the job. More importantly, it shows you proven techniques to help you market and sell your products without irritating your customers.

What You Will Learn
  • Learn effective openers & build rapport for out-bound calls
  • Fine-tune your call handling & speaking skills
  • Get customers to do call to actions
  • Imbibe a positive mind-set and motivation for telemarketing
Course Outline
  1. The Telemarketing Mindset
  2. Roles & Functions of the Telemarketing Team
  3. Call Planning & Preparation
  4. Knowing Your Target Customer
  5. Your Telemarketing Persona
  6. Voice clarity, tone and control
  7. Call Objectives & Call to Actions
  8. Getting Your Message Across within Limited Time
  9. Spiels & Scripts
  10. Anatomy of a Telemarketing Script
  11. Effective Openers for Outbound Calls
  12. Your Sales Pitch & Offer
  13. Handling Objections & Closing
  14. Achieving Telemarketing Goals & Call to Action
  15. Sales Conversion
    Motivation, Stress & Time Management
Who Should Attend?

Sales Officers, Team leaders, Telemarketing Officers, Marketing Officers, Business Owners or any person engaged in selling via calls.

live webinar only:
Php3,950 + VAT
webinar + seminar:
Php8,500 + VAT
  • Live Webinars are conducted via Zoom and includes: eCertificate of Completion. Printed Certificates may be requested with minimal processing fee of Php100 plus shipping fee.
  • Live Seminars will be held at Businessmaker Training Center in PSEC-Tektite, Ortigas Center, Pasig City. Regular Seminars include: Certificate of Completion, Seminar Kit, Meals and Drinks.
  • Live Seminars include non-transferable one-time refresher seminar session within one year.
  • Live Seminar Enrollees who have not yet attended their live seminars due to pandemic limitations are automatically enrolled in Live Webinar + Seminar program. Please contact us to book your slot.

For your convenience, you may register for this course using your preferred payment method below.  If you wish to enroll in multiple classes, please click here.

Bank Deposit
Please register by clicking on the button below or contacting our hotlines. We accept bank deposits for:
Account Name:
Business Maker Academy, Inc.
BPI SA Acct#: 4013-0306-64
BDO SA Acct#: 000-280-622-422
Paypal/Credit Card
We accept paypal or credit card payments. Choose which format you want to register for. You will be directed to Paypal for payment processing.

We accept Gcash payments. Pls register by clicking on button below. Then scan Gcash QR code to pay for the training:

Please send a snapshot of your payment transaction confirmation with your name, course & class date to:
Viber#: (0912) 2231826 or


We will send you the Online Learning Zoom link within 24 hrs. after we receive your proof of payment.

Important Note: Business Maker Academy Inc. is a VAT-registered company. TIN# 223-672-691-000 VAT. For zero rated or VAT exempt companies, please include your Certificate of Exemption. Provide Form 2307 or Certificate of Tax Withheld if payment done with tax withheld. Please withhold only 2% as we are classified as suppliers or contractors of service.All bank payments should be directly deposited to our official company bank accounts only under account name:

Business Maker Academy, Inc. Please be advised that no other individual/personal bank account is authorized to collect payment on behalf of the company..

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