Picture this: You’re a manager who wants to correct your staff’s mistakes and guide them toward improvement, but you also want to ensure their feelings are respected and nurtured. How can you provide criticism without bruising egos? Correcting staff can be a delicate matter. Oftentimes, the best intentions are lost in the sea of emotions …
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Effective delegation isn’t about barking orders and sounding bossy. It’s all about empowering your team while keeping things friendly and collaborative. Here are some practical strategies that will help you delegate like a pro, create a positive work environment, and inspire your team to reach new heights.
Dealing with entitled customers can be a real challenge. Entitled customers demand special treatment and they tend to push the limits of what’s reasonable. As much as possible, you want to be able to satisfy all of your customers. But here’s the catch: you also need to make sure your employees are happy and well taken care of. After all, they’re the backbone of your business.
Selling is an essential part of any business, but it can also be a daunting task. Many people associate sales with pushy tactics and manipulation, which can make them feel uncomfortable and even resentful towards salespeople. However, selling doesn’t have to be sleazy. In fact, the best salespeople are those who build genuine relationships with …
If you have been feeling bored at the office or finding your job quite dull, perhaps it’s time to brighten up your workspace. Instead of feeling blue or wallowing in the drudgery of work, why not try these easy tips and get an instant boost in your spirit. 1. De-clutter Whenever I get overwhelmed with …
Your company is growing… Hurray! But you notice that your files and folders are too. Boxes and crates of documents are piling up. Storage spaces, both physical and digital are getting full. What can the good office manager do?! Records Management To the Rescue It’s time to create a sustainable Records Management System that will ensure the …
Now more than ever, we need to develop Mental Strength during tough times. While mental health is an important and popular topic nowadays because it can make you happier, less stressed and emotionally stable, it is quite different from Mental Strength or “Grit”, which is the trait that helps you stay strong, endure hardships, persevere …
How is your mental health during the pandemic? When was the last time you practiced meditation or mindful breathing and relaxation? Have you ask yourself lately if you are okay? In times of crisis, everyone is affected in various ways. One major concern during this pandemic is its impact on our mental health, an aspect …
How do you find Hope in the time of COVID-19? Hint: the answer is found in our humanity. Read on to tap into this hidden power. A lot of things have changed during this pandemic crisis. Most of these changes were done in order to deal with the current situation and to prevent possible risks …
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The first contact any person has with your company are the customer service or sales people, your front-liners. They are our company’s brand ambassadors. And so they have to be at their best—delivering ultimate experience and creating stories of delight for our customers. Now that is not an easy job! Thus, our people may experience …
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